Privacy Policy

Last Updated: 25 November 2025

1. Data Controller

Norling Vision AB is the data controller responsible for all processing of personal data collected through this website (fayettenorling.com) and in connection with our products and services. We ensure that your information is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Personal Data We Collect

Information You Provide

We process personal information that you voluntarily provide when interacting with us, such as:

  • Name and contact details (email, address, phone number)

  • Order information and purchase history

  • Measurements required for custom products

  • Messages or inquiries you send to us

Automatically Collected Data
When you visit the website, we may collect:

  • IP address

  • Device type and browser information

  • Site usage data and interactions
    These are collected to maintain security, ensure website functionality and understand site performance.

Data from Third Parties

We may receive additional information from:

  • Payment service providers

  • Shipping carriers

  • Technical partners including the platform provider Squarespace

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • To fulfil orders (Contract): Managing purchases, payments, manufacturing, delivery and returns.

  • To provide customer support (Legitimate interest): Responding to inquiries and ensuring smooth communication.

  • To comply with legal obligations (Legal requirement): Accounting, tax, financial reporting, and consumer law.

  • For marketing (Consent): Sending newsletters, updates and promotions—only with your explicit consent.

  • For analytics and performance tracking (Consent): Optional cookies and tools used only after approval.

4. Data Hosting and International Transfers

Our website is hosted by Squarespace, which acts as our data processor.
This may involve the transfer of personal data outside the EU/EEA. Transfers are protected through:

  • The EU–US Data Privacy Framework

  • Standard Contractual Clauses (SCCs) where applicable

These measures ensure an adequate level of protection for your data.

5. Sharing of Personal Data

We only share your data with trusted partners when necessary to operate our business:

  • Payment providers (for secure transaction processing)

  • Shipping partners (to deliver your order)

  • Technical service providers (to operate website features)

  • Analytics partners (only with consent)

We never sell personal data.
All partners only process the minimum data required for their function.

6. Data Retention

We store personal data only for as long as necessary:

  • Order & transaction data: 7 years (legal accounting and reporting obligations)

  • Customer service inquiries: Up to 3 years

  • Marketing subscriptions: Until you unsubscribe or withdraw consent

When data is no longer needed, it is securely deleted or anonymised.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing based on legitimate interest

  • Receive your data in a portable format

  • Withdraw consent at any time

If you wish to exercise any of these rights, contact us at: info@fayettenorling.com

You also have the right to file a complaint with your national data protection authority if you believe your data has been processed unlawfully.